TDXC Thailand Call Center sets customer service as its utmost priority. Rest assured that your concerns will be answered professionally while being provided with the relevant information you need.

Moreover, we like that this service company has garnered multiple industry awards and achievements. 

Throughout the years, it persistently showed the world how reliable the company is because its knowledgeable employees are branded with the necessary skill sets.

For 17 years, we have been impressed that TDC Thailand Call Center has already served multiple industries worldwide. 

We admire how hands-on they are, from inbound to outbound sales support, social media customer support, call answering services, chat and email support services, and many other services.

Additionally, by guaranteeing smooth customer service, TDXC assists organizations in growing their user base, retaining customers, and expanding operations.

We are also amazed that its database now has over 50,000 profiles. By this, we – as the customers, may access a wide range of competencies and skill sets without being constrained by location or geographical limitations.

Another aspect that we liked about the company is its cleanliness and its functional and high-tech facilities.

However, when you plan to work here, some respondents claim that working here is quite challenging because they tend to have higher expectations and qualifications to the point that it’s already stressing the employees. 

What draws us most about MOCAP is its ten-year history of operating an outsourced business to satisfy clients’ specific and vague needs in areas like customer service, telemarketing, in-depth market research, and flexibility. 

You can’t question why they’ve been in the industry for ten years and have continued to work in other sectors, given the caliber of their service. The fact that they got TCCTA 5 awards in 2019 is just one reason that proves their expertise. 

Regarding clients, we like that MOCAP considerably provides various services. 

We’re also quite impressed that MOCAP is not only a contact center outsourcer but also a researcher, system developer, and marketer – and by that being said, we believe that this company will meet your needs. 

Another aspect we like about the company being an outsourcer is its strict security policy to safeguard clients’ sensitive information.

Additionally, it offers excellent opportunities for those who want to work in this line of work. 

We are also pleased to say that MOCAP Contact Center has a global network, so if you’re from Japan, China, Vietnam, the Philippines, Nicaragua, or the USA, it welcomes you with open arms.

But then, just as with any other business, there are still a few reports about its poor customer service. In some instances, representatives here tend to be slow and unresponsive.

Nonetheless, we are still happy about MOCAP’s service and treatment.

If you’re looking for an excellent call center company that offers sales, research, and customer service – Sweet Communication Co., Ltd  Bangkok got it all for you.

Sweet Communication CoLtd was founded last 2019 and has a BOI license (Board of Investment), which means it can hire non-Thai workers.

Moreover, we like that the firm offers a complete range of services when it comes to the topic of customers. 

We also believe this company will satisfy your needs for its quality control, telemarketing, appointment booking, and market research are prioritized to improve services further. 

Additionally, we admire that it has great opportunities for people who want to work in this field. As mentioned, this company has a certified BOI license from the Thai government, which provides non-Thai employees with the necessary visas and permits. 

It’s also worth noting that a firm is a group of professionals who are kind and welcoming. That being said, you’ll not have any problem adjusting to a new workplace because of the warm environment given by the other employees and manager/s.

However, we believe that the place needs expansion, as it lacks space for new technological equipment and devices. Though we think this will soon be addressed since they are still new compared to other companies. 

Through the years, Callvoice Communication Co., Ltd has proven to provide high-quality service as an outsourcing business. For more than 20 years in the field, they have delivered top-notch products and services at reasonable prices and on time. 

Additionally, we like that it has an objective of being “The leader of the enterprise computer telephony solution provider in Thailand and Southeast Asia,” and we can assure you that they have what it takes to claim this title.

We are also amazed by the firm’s readiness; they have an answer to every concern that we address. With confidence and pride, Callvoice Communication presents solutions to its customers to help them grow their businesses. 

Another aspect we like is how they appreciate and treat their employees in their workplace. Numerous respondents claimed that this company regards them as its most valuable resource.

But that does not mean that this business is all about kindness. Callvoice Communication is also known for its well-trained, productive staff that provides high-quality work. 

However, there are a few reports of poor online customer service. Some stated that representatives tend to be unresponsive in answering general inquiries.

Regardless, we still highly suggest this company because it is nearly perfect for us. 

True Touch Co., Ltd. enables world-leading and revolutionary organizations to gain new consumers, foster customer loyalty, and safeguard their online communities by offering transformative digital solutions. 

We are happy about how they view good customer service. The representatives think it is not just about communicating or talking through the phone and solving customer problems. 

True Touch’s team believes that one needs to build deeper relationships and ensure that customers are always satisfied.

Furthermore, we like that it serves customer service in the private and government sectors of businesses in Thailand, such as banking, insurance, information technology, airlines, real estate, and many more.

We also appreciate the company’s dedication and commitment to designing solutions for the problems that we, customers, encounter. 

With more than 15 years of working experience in this field, we are quite impressed that True Touch has shown significant progress and offered knowledge to customers for them to succeed.

We would also love to commend the firm’s website because it is organized and provides the necessary and specific information for customers and potential employees. 

On the other hand, we wish that the “English” translation is more accurate for non-Thai people to understand. Some statements are unclear and could cause confusion which may lead to misunderstandings.

Nonetheless, we highly suggest True Touch Co., Ltd if you’re aiming for sustainable growth of your business in the future.