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websites-for-online-shopping-in-thailand

Find the Best Deals: 5 Best Websites for Online Shopping in Thailand

  • Product Selection - To make shopping easy and fun, we looked for online shopping sites in Thailand that offer a wide array of items. Do they sell essentials and random bits and bobs?
  • Promotions - One of the perks of online shopping is promos, so we checked how often they offer this as a way to save money. Do they offer discount vouchers and are there free shipping coupons?
  • Payment Reliability and Security - To ensure your shopping experience is safe, we looked at the various payment options available and their security. Is your information safe? Can you opt for cash on delivery?
  • Refunds and Shipping Policies - Online shopping should be convenient, which is why we checked how reliable their refund, shipping, and return policies are. How well do they handle these things?
  • User Experience - To make the shopping experience smoother, we looked at how seamless the user experience is, from searching for products to checking out.

Nowadays, most people shop online because it’s convenient and easy to do. I admit, I receive parcels two to three times a week!

You see, online shopping is super popular now—you can get essential things delivered (like groceries) or finally purchase that thing you’ve been eyeing for a low price because of discounts (a new phone, anyone?).

Whether you’re a local or a foreign national in Thailand, you can get things delivered straight to your doorstep without worrying about salespeople following you around the store (it’s not just me, right?). Just browse, add ’em to cart, and checkout!

1. Shopee

shopee

Products: Fashion, electronics, health and beauty, baby products and toys, home and living, etc.

Office: SINGHA COMPLEX, 1788 New Petchaburi Rd, Bangkapi Huai Khwang, Bangkok

Contact: +66 2 017 8399, chat option on the mobile app

Business Hours: 24/7

Website

Google Play Store reviews score4.4/5
Apple App Store reviews score4.7/5
Total reviews5/5
Score consistency4/5
Product Selection4/5
Promotions5/5
Payments5/5
Policies4.5/5
Returns and refunds4/5
Delivery5/5
User experience4/5

It’s no secret that Shopee is one of the leading e-commerce sites in Thailand. They’re massive, they’re probably downloaded on most phones (but we’re no experts).

We love how online shopping in Thailand is super easy because you can do it on your mobile phone or laptop. The app is also available in Thai and English, making it easy for locals and foreign nationals to shop online.

The product selection is insane—you can purchase clothing, furniture, and electronics from local and international brands. It’s basically an all-in-one online shopping experience, except for when the app crashes.

Sadly, we saw a lot of bootleg items, and returns/refunds are quite seller-dependent. Nonetheless, you can always check Shopee Mall for authentic retailers and customer service is pretty good.

We also like the various payment methods, such as e-wallet, credit/debit cards, and SPayLater (Buy Now, Pay Later). Plus, the many discount vouchers and monthly sale promotions make them budget-friendly!

Pros

  • Friendly to locals and foreign nationals
  • Wide range of products
  • Local and international sellers are available
  • Has Shopee Mall for authentic items
  • Lots of vouchers and monthly sale promos

Cons

  • Many bootleg items
  • Returns/refunds can be dependent on the seller

Excellent customer service

“I prefer shopee for their excellent customer service available in English. Also the returns with same day refund upon drop off system is super easy.”

RS, Google Play Store Review

Saves time and costs

“I have bought things from the Shopee app many times. I can say that I am impressed. Saves time and costs. In going for a walk Selecting the items you want takes a lot of time. Before going to see each store and comparing prices again. Everything is complete in Shopee. Please press “Like” repeatedly.”

Boonma C, Google Review

2. Lazada

lazada

Products: Clothing, electronics, home and beauty, pet supplies, groceries, toys and games, etc.

Office: 689 Bhiraj Tower, Unit No. 209, Level 29, Sukhumvit Road, Klongton Nue, Wattana, Bangkok

Contact: 02 018 000

Business Hours: Monday – Saturday: 8 am – 10 pm

Website

Google Play Store reviews score4.7/5
Apple App Store reviews score4.8/5
Total reviews5/5
Score consistency4/5
Product Selection4/5
Promotions5/5
Payments5/5
Policies5/5
Returns and refunds5/5
Delivery5/5
User experience3/5

If you’re in Thailand, you’ve probably heard of Lazada. It’s a huge one-stop online shop for all your needs!

You can see anything you need in their shop, whether you’re looking for groceries or furniture. However, we were shocked at the many knockoff items on the app, which sometimes even looked like they were from authentic retailers.

On a good note, you can check for LazMall-certified items to ensure the authenticity of your products. 

There are a lot of vouchers as well, including free shipping! They have many sale promotions too, with massive discounts from local and international sellers.

The problems we had while online shopping was the cluttered user interface and the search engine wasn’t always reliable. 

But they compensate for their delivery policies. From what we’ve seen, getting a refund has been easier because of good customer service.

They’re a solid choice with the many payment options, whether you’re paying immediately or cash on delivery!

Pros

  • Wide range of products available
  • Authentic sellers are easy to see with LazMall
  • Lots of discount vouchers
  • Many sale promos
  • Easy to get a refund

Cons

  • Lots of knockoff items
  • User interface is cluttered
  • Search engine isn’t accurate

Very convenient for online shopping

“the best online shopping platform ever! ease of use, returns and cancellations are no hassle, reliable shipping, items are more affordable especially with multiple coupons that can be applied on top of each other you can save loads! coins earned are very usable. reviews allowed you to gain way more coins than other apps which only give you 0.2 coins per review while lazada gives up to 30. I just hope we can convert coins as load for lazpay or be able to apply more coins in purchases. 🥰 thats 💯”

CL “Anyluck” Aguilera, Google Play Store Review

Good customer service

“It’s so nice to see a company listen to its consumers. I’ve had bad delivery experiences with my recent orders, and I had told the CS that I would prefer it more that they put reasons that the rider ran out of time for the delivery than to put that I asked for a resched when I didn’t or refused to accept it. I see the change for my current order, and I feel heard.”

Neniji, Google Play Store Review

3. TikTok Shop

tiktok-shop

Products: Fashion, electronics, health and beauty, etc.

Contact: Via the support center

Business Hours: 24/7

Website

Google Play Store reviews score4.4/5
Apple App Store reviews score4.7/5
Total reviews5/5
Score consistency4/5
Product Selection3/5
Promotions5/5
Payments5/5
Policies5/5
Returns and refunds5/5
Delivery5/5
User experience4/5

TikTok Shop isn’t exactly an e-commerce platform; it’s a short-form video app which includes an online shop. The good thing is you can purchase directly from the brands that have gone viral since the shop is on their profile.

There’s a ton of product selection from local and international brands. But if you compare it to other e-commerce platforms, there aren’t a lot of options since a TikTok account is required first.

Don’t get us wrong, you can still purchase many items, from beauty products to gadgets. We want to note that there are still bootleg items available since not all sellers are authentic brands.

The app lags sometimes, but our online shopping experience has been easy because of the good refund and delivery policies and the various payment options. We’ve even had quick deliveries!

We like that you can also get many discount vouchers and sale items during live selling. It’s like face-to-face shopping, except it’s online!

Pros

  • Can purchase viral products
  • Local and international brands
  • Decent refund policies
  • Quick deliveries
  • Discounts during live selling

Cons

  • Limited product selection
  • Availability of bootleg items
  • Instances of laggy app

Convenient app

“Best app! The updates keep getting better and better! Especially the TikTok Shop update. It is super convenient and you also get reviews from contents! The shop promotion, free shipping vouchers and etc.! I also love the zoom feature and the clear mode. I only wish if we can access the clear mode easier so that we do not have to restart the video because of it getting blocked. Anyways, continue to make amazing updates! Looking forward to future TikTok. ❤️”

Carl Ifurung, Google Play Store Review

Useful for content and products

“Its great! Its a fun app. You can meet new people and even make some friends. And you can post any of your content! I would reccomend, plus, tiktok mostly revolves around music, so thats where i find out new songs and enjoy them thanks to tiktok! And people also sell some useful products if you are in need of them! Some content also talks about random, yet interesting facts that may be useful to you! In short, tiktok is overall the best app.”

Judy Agarrado, Google Play Store Review

4. Kaidee

kaidee

Products: Electronics, clothing, home appliances, beauty products, real estate, etc.

Office: 191 Ratchadaphisek Rd, Khwaeng Khlong Toei, Khlong Toei Din Daeng, Bangkok

Contact: 02 119 5000

Business Hours: 24/7

Website

Google Play Store reviews score4.3/5
Apple App Store reviews score4.8/5
Total reviews4/5
Score consistency4/5
Product Selection4/5
Promotions5/5
Payments5/5
Policies5/5
Returns and refunds5/5
Delivery5/5
User experience4/5

We like Kaidee because of its convenience. It’s an online shopping and classifieds platform in Thailand, which also means you can get a wide array of goods in one shop.

It’s actually impressive how many items you can get, including knickknacks, clothing, gadgets, and even houses! Yes, you can actually find real estate here to purchase!

They’re like a middleman between a buyer and a seller. And if you’re looking for a budget-friendly option, you can see so many second-hand items that won’t break the bank (there are new products too!).

But here’s the thing: you’re basically talking to locals, so don’t expect the sellers to speak in English if you’re a foreign national. There’s also a risk of fraudulent goods since you’re not buying from a retailer.

The good thing is you can see verified sellers and there’s a risk assessment method on the website to check bank accounts that have been flagged before.

Pros

  • A classifieds platform
  • Wide variety of products
  • Plenty of secondhand items
  • Provides a risk assessment method

Cons

  • Not English-speaker friendly
  • Risk of fraudulent goods

A middleman for buyer and seller

“kaidee helps sellers and buyers communicate directly. Help the middleman It really helps a lot of Thai people.”

BMW ONE STOP SERVICE, Google Review

Convenient service

“It’s a place to buy and sell. that is convenient and flexible”

BIG SEE, Google Review

5. HomePro

homepro

Products: Appliances, household products, furniture, home decor, kitchen essentials, fitness accessories, etc.

Office: 31 Prachachuen-Nonthaburi Rd, Bangkhen, Muang Nonthaburi

Contact: 0 2832 1000

Business Hours: Monday – Friday: 9 am – 6 pm

Website

Google reviews score4.6/5
Apple App Store reviews score4.4/5
Total reviews3/5
Score consistency4/5
Product Selection3/5
Promotions5/5
Payments5/5
Policies5/5
Returns and refunds5/5
Delivery5/5
User experience4/5

In Thailand, HomePro is one of our picks for online shopping for your home. The cool thing is you won’t have to worry about fraudulent goods because it’s a retail business selling trusted brands.

It’s an online platform for essential things, such as appliances, kitchen essentials, home construction needs, and even home installation and cleaning services. We want to note that you can’t get fashion, health, and beauty needs here.

One of the things we like is that they offer same-day and next-day delivery as long as you make it to the cut-off. While this is convenient for last-minute needs, it doesn’t apply to all places in Thailand.

We also like the promotions because you can purchase items for a much cheaper price than in-store. And since they’re the retailer, you can also return or refund your items easily. 

Let’s not forget that the user interface is pretty straightforward. It’s not hard to navigate, except for the occasional glitches.

Pros

  • Ideal for home goods
  • No worries about fraudulent goods
  • Provides home cleaning and installation
  • Offers same-day and next-day delivery
  • Cheaper prices than in-store

Cons

  • Not for fashion and beauty shopping
  • Occasional app glitches

Recommended for online shopping

“Online shopping is the best option for me ,the HomePro shops are the best choice to buy I do recommend;)”

boomock, Apple App Store Review

Clean and convenient app

“Very clean and neat app. Haven’t ordered from the app yet but good to look at before visiting the shop. I’m glad it has shop locations. It would help to put the hours of opening and closing as well for that thing that breaks in the early morning or late evening, when can I shop in person. Also showing the product but also showing local shops if they have the product in stock would be great. To me not an issue to drive to a different shop. Just don’t want to waste my time at the wrong shop or find out after visiting each shop the product I want is only available online. Just a couple of thoughts I had as o started to use the app that would take it to next level!”

053phil, Apple App Store Review

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